The definition covers anything not in the public domain that helps the organisation do its work better or more efficiently.
It would therefore include, for example, information about industrial processes, budgets, costs, forecasts, and even customer contact information. Sometimes organisational information is covered by confidentiality agreements or contracts of employment. If you are tempted to disclose any information of this nature, you should check your contract first and, if necessary, get legal advice.
However, forthcoming changes to data protection law in Europe and relating to any data held on a citizen of a European Union country means that it needs to be considered and held differently. If you think this may affect you or your company, you are advised to seek legal advice. Some professionals — including doctors, lawyers and accountants — come across information about individuals or organisations through their professional position.
These professionals are often bound by professional codes of conduct as well as formal legal requirements. There is a distinction to be drawn between casual expectations of confidentiality and legal requirements. There is information which you may be told, and asked to keep secret, but where the only obligation to do so is personal. For example, a colleague tells you that she is pregnant, and explains that she has not yet told anyone else and would prefer it not to be public for the time being.
There is no absolute or legal requirement on you not to tell anyone else. However, be aware that if you do so, you will have broken her trust. You would not expect her to be happy, and your reputation as someone to trust and rely on will be gone and probably not just with her. There is information that legally cannot be shared with other organisations or individuals except under certain very specific circumstances. For example, you may want to share or sell a list of customer contact details to another organisation.
In many countries, you can only do so if you have obtained explicit consent from those customers. Most personal information that is, any information which is personal to an individual, such as national insurance numbers, full name, address, email address or similar cannot, by law, be disclosed without consent. To have their information shared is not only a breach in privacy, but it will destroy employee trust, confidence and loyalty. It will also cause a loss in productivity.
Confidentiality builds trust between employer and employee and business owners have an obligation to keep staff information secure and trusted. Employees will feel reassured knowing that their personal information is being retained and used appropriately. Please see Data Security for examples of different ways to help maintain confidentiality. Confidentiality: What is the Difference? Read News Watch YouTube. Read News. Watch YouTube. Visit Directions. Email Web Support.
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