In short, Nicole knows what makes a great pharmacy technician. Here are the top five traits she looks for in a super pharmacy technician. Technicians who address problems with fervor and critical thinking on-board are better at dealing with difficult situations on the fly, whether that be a busy short-staffed pharmacy, or a very angry patient. Pharmacists will appreciate this tenacity as well, as they can focus more of their time using their clinical expertise to counsel patients.
Interested in pharmacy workflow tips? The SuperTech understands that being honest and upfront with patients, providers and colleagues about an issue is the best way to provide clear expectations and a positive outcome. This makes the difference on the front end rather than reactively cleaning it up on the back end. It should be, though, especially in the pharmacy. Trust can be more important to a patient than the cost of their prescription. Pharmacy technicians who make the effort to understand where their patients are coming from know how much of a difference this makes when one of those aforementioned problems pops up.
Patients who trust you and know you care about them and their family will return that empathy in-kind on that day your entire computer system goes down. If a prescription states that the patient needs to take one tablet four times a day for 30 days, you have to know how many pills to count out. While you will likely have access to computer software and calculators to help you calculate accurate doses, being able to verify those numbers is a great skill for catching possible errors.
Multitasking the name of the game in the pharmacy. You switch between making phone calls to insurance companies to dispensing medications to gathering medical information from new patients quickly.
All the while maintaining perfect accuracy and a professional demeanor. You are part of a team of healthcare professionals that we turn to when our loved ones are sick.
We trust you to be professional and respectful with our issues. Thank you for meeting that trust. This week, Pharmacy Week, and especially on Pharmacy Technician Day, October 19, know that we appreciate all you do to make our lives better. Your email address will not be published. Let us know what you have to say:.
Working in an industry where accuracy is crucial, a good technician must ensure that drug names are written correctly, patient details are passed to other professionals correctly, and that everyone along the supply chain fully understands one another. Advances in technology mean that the tools pharmacy technicians use are always changing. It is vital that these professionals keep up-to-date with the latest software, mobile applications and lab equipment—all of which will help technicians to work more efficiently.
A pharmacy technician will be on their feet for large parts of the day, moving between tasks constantly. The healthcare industry is always changing, with new drugs and treatments being developed, technological advances and new research. Medical and pharmaceutical journals, health blogs and training courses are all great resources for any pharmacy technician looking to advance their knowledge in this fast-paced, developing field.
For pharmacy technicians, it really is true that you learn something new every day! Are you seeking specialized training to learn how to be a pharmacy technician? Visit Stenberg for more information or to speak to an advisor. Do you live outside of Canada? Inquire on our international website! I understand that by submitting this form, I agree to receive periodic emails, phone calls and text messages SMS from Stenberg College.
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Program: Pharmacy Technician.
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